Privacy Policy
We value your privacy and are committed to protecting your personal information. This policy explains how we collect, use, and safeguard your data.
Overview
Colorwheel ("we," "us," or "our") respects your privacy and is committed to protecting the personal information you share with us. This Privacy Policy describes how we collect, use, share, and protect your information when you visit our website, request services, or communicate with us.
Information We Collect
We may collect the following types of information:
- Personal Information: Name, email address, phone number, mailing address
- Project Details: Property type, service needs, project descriptions, preferred contact methods
- Photos & Documents: Any images or files you upload related to your project
- Usage Data: IP address, browser type, device information, pages visited, and interaction data
How We Use Information
We use your information to:
- Provide quotes, schedule consultations, and deliver roofing and restoration services
- Communicate project updates, timelines, and important notifications
- Process payments and maintain accurate business records
- Improve our website, services, and customer experience
- Comply with legal obligations and resolve disputes
SMS/Text Messaging and AI-Assisted Communications
By providing your phone number and opting in to receive communications from Colorwheel, LLC, you consent to receive calls, text messages, and other communications that may be generated, assisted, or delivered using artificial intelligence (AI) technology, automated dialing systems, AI-generated voice, prerecorded messages, and AI-powered conversational messaging tools. These communications may include appointment scheduling, service updates, project estimates, follow-up messages, and promotional offers related to roofing, restoration, and home improvement services.
Message frequency varies based on your interactions and service needs. Message and data rates may apply. You may opt out of text messages at any time by replying STOP to any message. You may opt out of calls by requesting removal during any call, replying STOP, calling (337) 547-3783, or emailing info@choosecolorwheel.com. Consent revocation requests will be honored within 10 business days. Reply HELP for assistance.
Your mobile information will not be shared with third parties for marketing purposes.
Consent to receive AI-assisted or automated communications is not a condition of purchasing any goods or services from Colorwheel, LLC. You may still request services or receive estimates without opting in to SMS or automated communications.
Data Retention
We retain your personal information for as long as necessary to fulfill the purposes outlined in this policy, comply with legal obligations, resolve disputes, and enforce our agreements. When no longer needed, we securely delete or anonymize your data.
Security
We implement reasonable administrative, technical, and physical safeguards to protect your information from unauthorized access, disclosure, alteration, or destruction. However, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.
Your Rights
You have the right to:
- Access, correct, or delete your personal information
- Object to or restrict certain processing activities
- Withdraw consent where processing is based on consent
- File a complaint with a data protection authority
To exercise these rights, please contact us using the information below.
Contact Us
If you have questions about this Privacy Policy or wish to exercise your rights, please contact us: